How to verify if all the components are connected properly

How to verify if all the components are connected properly - Serenity Light and Music System with Signature Series and Steam.

Verify that all components are connected properly:

Did you see ALL 5 options (Light, Vol, Music, Temp and Time) when you scrolled through on your installation?

IF NO:

You only saw the Light, Vol and Music:

This means that the connection between the generator and the rest of the system was not established.

Troubleshooting:

The Breaker for the generator may be OFF. Please make sure the breaker for the generator is ON.
Disconnect and reconnect the yellow Can-BUS cable on the generator side.
Make sure to hand tighten the connections and gently push-in the cable connector to assure the pins are connecting.
Follow the cable from the generator and make sure that the other end is physically connected to Serenity Light and Music system under "From Steam Unit".
Disconnect and reconnect the yellow Can-BUS cable on the Serenity Light and Music system side.
Make sure to hand tighten the connections and gently push-in the cable connector to assure the pins are connecting.
Please double check the cable and make sure that nails, staples or screws didn't "pinch" the cable during installation.

If you only saw the Temp and Time:

This means that the connection between the Serenity Light and Music System and the rest of the system was not established.

Or the cables are not connected as per diagram.

Troubleshooting:

Please make sure that the Serenity Light and Music system is plugged in with both cords to 110V outlet(s)
Make sure that the yellow Can-BUS cable marked "From Steam Unit" on the Serenity Light and Music System is directly connected to the generator.
Disconnect and reconnect the yellow Can-BUS cable.
Make sure to hand tighten the connections and gently push-in the cable connector to assure the pins are connecting.
Make sure that the yellow Can-BUS cable marked "To Shower Control" on the Serenity Light and Music System is directly connected to the controller in your shower.
Disconnect and reconnect the yellow Can-BUS cable.
Make sure to hand tighten the connections and gently push-in the cable connector to assure the pins are connecting.
Please double check the cable and make sure that nails, staples or screws didn't "pinch" the cable during installation.